Who is Nigel Barlow?

An Oxford educated Barrister, Nigel is an internationally acclaimed keynote speaker, seminar leader, consultant, and author on Innovation and Disruptive Thinking. He was a founding director of the Tom Peters company in Europe, and currently runs his own consultancy based in Oxford.

Topics he works with include:

  • The Mindset of a Disruptor

  • Building an Innovation Mindset

  • Cognitive Style and Leadership

  • The Human Side of Digital Transformation

  • Digicare – The Customer Experience in an Online World

  • Millennial Mania – Managing the New Generation

  • Inventing the Future – The Power of Creative Storytelling

  • Rock Your Presentation and Pitch


Nigel has helped many leading organizations on every continent to create more innovative cultures. He is adept at working with multi-national groups, and his clients across industries include Apple Education, AbbVie, Baker McKenzie, Bristol Myers Squibb, Candriam, Clifford Chance, Danone, Hewlett Packard Printing, Lilly, Louis Vuitton, Microsoft, Nestle, TetraPak, and Vodafone.

He is a frequent speaker at ESMT in Berlin, Germany’s leading business school.

Nigel’s books

Rethink – How To Think Differently (Capstone) draws on Nigel’s experience, successes, and failures. Whether you’re wanting to rethink your life situation, relationships, personal creativity, or a new business idea, Rethink is designed to provoke your creative self into coming up with the answer you already have inside you.

Rock Your Presentation – A New Guide To Speaking With Passion (Little, Brown UK) was published in April 2016. It inspires the reader to give more engaging, passionate, and memorable presentations and pitches. ‘Rock’ is meant in the everyday sense of livening something up; insight is also drawn from the world of music to trigger emotional as well logical levels of speaking well.

Batteries Included! – Creating Legendary Customer Service (Random House). Successful service brands like Lexus have adopted his theme of becoming legendary for the experience they give their customers; Nigel helped them to win the coveted J D Power Gold Award in the UK. Tom Peters says of Batteries Included, ‘Nigel Barlow’s book is simple brilliant! Is there anything left to say about superior customer service?

The answer is obviously a resounding ‘yes’. This book proves it!’

Current research interest

He is researching and writing a new book, provisionally entitled Disruptor’s Mind. This explores the deeper meaning of disruption, applied not just to business, but also to personal development, the arts, science, and social change.

Typical client feedback

‘We have had a lot of very positive feedback to your presentation and I am delighted with our decision to ask you to speak.’ Hewlett Packard Printing

’You were awesome today – thank you. I hope you enjoyed the event as much as the delegates did.’ London Business Forum

‘You were a big hit with our customers – really giving them some clear ideas on how to move forward. Just what we wanted.’ Apple Education UK

‘Thank you for joining the Congress – I would like to thank you for your exceptional speech – it was very well received!’ HR Congress, Brussels

‘I would really like to thank you for your excellent work on Saturday. So far I’ve

received many, many comments on how great the session was. You really exceeded our best expectations.’ Microsoft